Patient Initiated Services: What does it mean?

Patient Initiated Services: What does it mean?

Many virtual visit options are available to patients when they initiate patient-to-physician contact. The definition seems to be lost in all of the Telehealth visits, so in this week’s CodeCast podcast episode, Terry attempts to clarify that definition and help listeners understand how to document that discussion.

PIFU is when a patient initiates an appointment when they need one, based on their symptoms and individual circumstances. The physician does not call them, check in on them, or contact them to schedule an appointment. If that is the case then an audio-only visit or eVisit is not appropriate, under the rules.

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Podcast: Play in new window | Download (Duration: 12:23 — 17.2MB)